HiveMind: Remember & Connect

Account access and deletion

For sign-in or recovery help, email account support. To delete an accessible account, open HiveMind and choose Settings → Account → Delete Account; deletion does not require contacting support. If you cannot access the app, email us about account deletion.

Privacy requests

Read the Privacy Policy. To ask a privacy question or exercise an applicable data right, email a privacy request.

Reports, blocking, and appeals

Use the report and block actions on Hive content and profiles whenever they are available. Blocking is designed to hide each user from the other and stop new Hive interaction. The Terms of Use state that HiveMind acts on reports within 24 hours. That policy applies to moderation reports; no separate response-time guarantee is stated for general support requests.

If you cannot use the in-app report action, or you want to appeal a moderation decision, email moderation support. Include only the information needed to locate the account or content.

Urgent safety concerns

For threats, exploitation, or child-safety concerns, submit an in-app report and email an urgent safety concern. If someone is in immediate danger, contact local emergency services first; HiveMind support is not an emergency service.