How can we help?
Email skyler@hivemindresearch.com. Never send your password or a sign-in code.
Signing in
Sign in with Apple or with your email and password, and on the web with Google too. If you forgot your password, choose Forgot password on the sign-in screen and we’ll email you a code. Still stuck? Email us from the address on your account.
Exporting or deleting your account
In HiveMind, open your picture at the top of any tab, then Settings → Account. Export your data saves everything you keep as one file; Delete account removes your account and everything in it. More about deleting.
Privacy requests
Read the Privacy Policy. To ask a question or use a right you have over your data, email a privacy request.
Reports, blocking and appeals
Report or block from the menu on a thought, a reply, a profile or a chat. Blocking hides each of you from the other and ends your friendship. We review reports within 24 hours under the Terms of Use. If you can’t report in the app, or want to appeal a decision, email us with only what we need to find the account or thought.
Urgent safety concerns
For threats, exploitation or a child’s safety, report it in the app and email us urgently. If someone is in immediate danger, call local emergency services first: HiveMind support is not an emergency service.